M C Q s D r i v e

Management Sciences 5307 MCQs [All-Courses]

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Management Sciences focuses on the planning, organizing, leading, and controlling of resources to achieve organizational goals.This subject is highly important for competitive exams, academic study, and professional careers in the business and public sectors.

In brand dynamics, the belief for delivering product performance on consumer’s short list is classified as _______?
A presence
B brand relevance
C brand performance
D advantage
Correct Answer: brand performance
The way in which customer’s think and act in terms of prices and market share is classified as __________?
A branding
B valuing
C advertising
D brand equity
Correct Answer: brand equity
The assessment of actual impact of brand knowledge on differential aspect of marketing is called _________?
A internal assessment
B external assessment
C direct approach
D indirect approach
Correct Answer: direct approach
The perceived monetary value of all the benefits which customers expect from a given product because of brand image is called _________?
A total customer benefit
B total customer cost
C total economic cost
D total functional cost
Correct Answer: total customer benefit
The process of building, organizing and using databases of customers to build customer relationship is classified as _________?
A database marketing
B customer database
C detailed database
D company database
Correct Answer: database marketing
The difference between the customer’s evaluation including all the costs incurred and the benefits is called ________?
A customer perceived value
B company market value
C customer affordability
D customer reliability
Correct Answer: customer perceived value
The first step in analysis of customer value is to __________?
A identify customer’s value attributes
B assessing the attributes importance
C assessing the company’s performance
D assessing the competitor’s performance
Correct Answer: identify customer’s value attributes
The programs designed for customers which is limited to any affinity group are classified as __________?
A club membership programs
B royalty programs
C loyalty programs
D group membership programs
Correct Answer: club membership programs
The ‘total customer benefits’ include _________?
A product benefits
B services benefit
C image benefit
D all of the above
Correct Answer: all of the above
The customer’s lifetime purchases that generate the net present value of future profit streams is called _________?
A customer lifetime value
B customer purchases value
C customer cost incurred
D customer relationships
Correct Answer: customer lifetime value