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Management Sciences 5307 MCQs [All-Courses]

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Management Sciences focuses on the planning, organizing, leading, and controlling of resources to achieve organizational goals.This subject is highly important for competitive exams, academic study, and professional careers in the business and public sectors.

All Topics  5307

To create fit between demand and supply, the non-peak demand, complementary services, differential pricing and reservations systems are the strategies of ___________?
A demand side
B supply side
C complementary side
D descriptive side
Correct Answer: demand side
The marketing done by motivating and training of employees for differential customer services is classified as ___________?
A interactive marketing
B internal marketing
C external marketing
D descriptive marketing
Correct Answer: internal marketing
The routine work of pricing, distribution and promotion of services to the customers is classified as ____________?
A descriptive marketing
B interactive marketing
C internal marketing
D external marketing
Correct Answer: external marketing
The determinants of service quality in service-quality model includes ____________?
A reliability and empathy
B responsiveness
C assurance and tangibles
D all of the above
Correct Answer: all of the above
The banks, hotels, airlines, law firms and insurance companies are example of services of __________?
A government sector
B private non-profit sector
C manufacturing sector
D business sector
Correct Answer: business sector
The services provide by the companies that are beyond the performance and functioning of the product are classified as __________?
A empathy services
B value-augmenting services
C facilitating services
D assurance services
Correct Answer: value-augmenting services
Considering the categories of services mix, the tangible goods such as computers and automobile cars are classified as __________?
A tangible goods with accompanying services
B pure tangible goods
C pure services
D major service with minor goods
Correct Answer: tangible goods with accompanying services
The pricing technique which transfer from off-peak periods to peak periods is classified as __________?
A complementary pricing
B differential pricing
C reservation pricing
D non-peak pricing
Correct Answer: differential pricing
The qualities of product that are hard for buyers to evaluate even after purchasing the product are classified as __________?
A minor qualities
B search qualities
C credence qualities
D experience qualities
Correct Answer: credence qualities
Considering the categories of services mix, the meal of restaurant is classified as example of __________?
A pure services
B major service with minor goods
C tangible goods with accompanying services
D pure tangible goods
Correct Answer: tangible goods with accompanying services
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