M C Q s D r i v e

Management Sciences 5307 MCQs [All-Courses]

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Management Sciences focuses on the planning, organizing, leading, and controlling of resources to achieve organizational goals.This subject is highly important for competitive exams, academic study, and professional careers in the business and public sectors.

The balanced scorecard perspective focuses on all the operations, and it leads to value creation process for customers, can be categorized as ___________?
A learning perspective
B financial perspective
C internal business process perspective
D customer perspective
Correct Answer: internal business process perspective
In customer cost hierarchy, the cost of activities related to specific channel of distribution is classified as
A discretionary channel costs
B corporate-sustaining costs
C distribution-channel costs
D engineered resource costs
Correct Answer: distribution-channel costs
In operating income strategic analysis, the strategic component which measures change in cost attributed to price of input in current year, relative to price of input material in last year, can be classified as __________?
A internal process component
B growth component
C price recovery component
D productivity component
Correct Answer: productivity component
The difference between actual result and corresponding amount of flexible budget, on the basis of actual level of output is classified as ____________?
A sales mix variance
B sales volume variance
C flexible budget variance
D static budget variance
Correct Answer: flexible budget variance
The balanced scorecard perspective measures company’s success in targeted segments of customers, this perspective can also be classified as _________?
A internal business process perspective
B customer perspective
C learning perspective
D financial perspective
Correct Answer: customer perspective
In customer cost hierarchy, the costs of individual customer support activities are classified as ____________?
A discretionary channel costs
B corporate-sustaining costs
C distribution-channel costs
D customer-sustaining costs
Correct Answer: customer-sustaining costs
In response to challenges arisen by competitors and new entrants, the strategy which must be considered by the company does include __________?
A cost leadership
B demand inelasticity
C differentiated products
D both A and C
Correct Answer: both A and C
In customer cost hierarchy, the costs of those activities that cannot be traced to distribution channels or individual customers are called ___________?
A discretionary channel costs
B corporate-sustaining costs
C distribution-channel costs
D engineered resource costs
Correct Answer: corporate-sustaining costs
Which of the following is an example of internal business perspective in balanced scorecard?
A employee turnover rates
B operating capabilities and number of patents
C operating income and revenue growth
D customer satisfaction and market share
Correct Answer: operating capabilities and number of patents
Which of the following do not include among major categories of corporate costs?
A human resource management costs
B corporate administration costs
C treasury costs
D discretionary costs
Correct Answer: discretionary costs