M C Q s D r i v e

Management Sciences 5307 MCQs [All-Courses]

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Management Sciences focuses on the planning, organizing, leading, and controlling of resources to achieve organizational goals.This subject is highly important for competitive exams, academic study, and professional careers in the business and public sectors.

In customer cost hierarchy, the costs of those activities that cannot be traced to distribution channels or individual customers are called ___________?
A discretionary channel costs
B corporate-sustaining costs
C distribution-channel costs
D engineered resource costs
Correct Answer: corporate-sustaining costs
Which of the following is an example of internal business perspective in balanced scorecard?
A employee turnover rates
B operating capabilities and number of patents
C operating income and revenue growth
D customer satisfaction and market share
Correct Answer: operating capabilities and number of patents
Which of the following do not include among major categories of corporate costs?
A human resource management costs
B corporate administration costs
C treasury costs
D discretionary costs
Correct Answer: discretionary costs
An approach which is used to manage unused capacity is __________?
A reengineering
B downsizing
C upgrading
D none of above
Correct Answer: downsizing
The division of all the costs related to customers on the basis of different cost allocation bases or cost drivers are called ___________?
A customer cost hierarchy
B customer profitability hierarchy
C treasury costing hierarchy
D partial costing hierarchy
Correct Answer: customer cost hierarchy
An example of learning and growth perspective in balanced scorecard is _________?
A employee turnover rates
B operating capabilities and number of patents
C operating income and revenue growth
D customer satisfaction and market share
Correct Answer: employee turnover rates
An analysis and reporting of revenues earned, and the incurred costs to earn these revenues from customers is classified as ___________?
A partial productivity analysis
B treasury cost analysis
C customer profitability analysis
D customer cost analysis
Correct Answer: customer profitability analysis
The fundamental redesigning and rethinking of business processes to improve critical measures such as quality, speed, cost and customer satisfaction are called ___________?
A reengineering
B differentiation
C bargaining
D targeting
Correct Answer: reengineering
In corporate costs, the cost incurred to finance construction of new equipment are classified as ___________?
A treasury costs
B discretionary costs
C human resource management costs
D corporate administration costs
Correct Answer: treasury costs
The translation of organization strategy, and mission into performance measures to provide framework for strategy implementation is termed as __________?
A differentiation scorecard
B bargaining scorecard
C leadership scorecard
D balanced scorecard
Correct Answer: balanced scorecard